2022 The Year to Join up the Student Experience

Janine Chasmer
Janine Chasmer

There are many tools and techniques you can use to join up your student experience and create a compelling digital learning journey without having to embark on major change programmes and complex IT project.

This guide will address key challenges and support institutions to develop digital environments which meet students’ expectations and help them to progress to higher levels of study and employment.

By sharing methodologies, research findings and good practice, we aim to support HE institutions make the most effective use of digital technologies

Our emphasis is on developing solutions appropriate to your context and the needs of your students and your institution.

Included are methodologies such as the Student Experience Redesign Framework to aid a practical approach to identify and planning your improvements all with the aim of joining up the student experience.

Areas of Focus:

  • Student Experience Strategy
  • Student Journey Mapping
  • Business Process Optimisation
  • Intelligent Automation
  • Technology Alignment

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More about the author

Janine Chasmer
Janine Chasmer - Managing Consultant

As an Managing Consultant, Janine guides and support organisations undertaking significant change or transformation and manages and delivers consultancy support on a wide range of technology implementation projects. Janine is the sector lead for Higher Education as well as an experienced Membership professional, with over 12 years’ experience in the third sector.

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