Do You Know What Your Members are Thinking? In this Guide, Equantiis shares the tools and methodologies that allow you to understand who your members are, address their needs and deliver the value that they expect when deciding whether to purchase or renew their membership.
The aim of this blog is to emphasise the detrimental effects that organisations can encounter if they are faced with a social engineering attack. The blog will outline different types of social engineering mechanisms, Equantiis’ first-hand experience of dealing with them for Clients and recommendations on how not to fall into an attacker’s trap.
In our latest whitepaper ‘Digital Transition Revolution’ we outline the various steps to successfully implement long-term business improvements.
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More about the author
Janine Chasmer - Principal Consultant
Janine’s career includes 10 years in the not-for-profit sector, specifically within membership, and she leverages her industry expertise and first-hand experience with a wider range of clients, including Membership and Charity, where she provides consultancy on a range of areas including Business Strategy, Customer Experience improvement and process optimisation.
In recent years, Janine has applied these consulting skills to the Education sector, supporting HE and FE institutions to improve their applicant and student experience at key phases such as application, enrolment, Clearing and progression. Other projects include Digital and Data Strategy, process and automation, and Student Journey optimisation. She has also worked as a SRM Functional Consultant, using this unique insight of both sector knowledge, and enabling technology to achieve transformational outcomes.
Janine is also a regular event speaker and creates and shares industry and sector insights with her network.
Digital transformation is, without a doubt, one of the leading challenges facing the business sector today, where a business that adapts positively and proactively to...