Thought Piece

Universities are at increased risk of cyberattack: Here are five things you can do about it

Building excitement for intelligent automation: 5 key steps to engage your teams with Robotic Process Automation

Ten steps to building a successful data strategy

A Quick Guide to Compliance: Handling Membership Data Correctly

Everything you need to know about Intelligent Automation

Using customer complaints to your advantage: five ways in which a centralised CRM can turn things around

Whether you’re a not-for-profit charity relying on continued member support or a commercial company operating on a subscription basis, it’s essential to maintain strong client...

A Data Strategy Toolkit For The Higher Education Sector

More human, less robot. 

Top Tips for Creating a Digital Transformation Strategy that Works

Digital transformation is, without a doubt, one of the leading challenges facing the business sector today, where a business that adapts positively and proactively to...

Why Cyber Security is a Leader’s Responsibility

“The IT team looks after our Cyber Security.” - Does this sound familiar? To most organisations, it is the norm. But in this decade the...

Why Customer Journey Mapping is the First Step to Solving Complex Business Challenges

The commercial landscape has been irreversibly changed. First by phone lines, and then the internet, email and apps. People have developed an expectation to have...

3 Changes All Business Can Make to Increase Cyber Security

According to statistics, approximately 2.9 billion identity records have already been exposed in 2019, consisting of 774 million unique email addresses and 21 million unique...