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We need help identifying measures to improve cyber security
We need help identifying measures to improve cyber security

Cybersecurity is a fundamental for any business. However, there is a common preconception that cybersecurity is an IT-related issue of patching up systems or installing anti-virus software.

We need help understanding customer needs
We need help understanding customer needs

Most organisations we work with provide a transactional service to their customers. The challenges they face are growth and retention and the organisation struggles to engage existing or prospective customers.

I need help building a business strategy
I need help building a business strategy

Most organisations will have a vision of where they want to. However, the challenge is magnified due to a lack of direction and a clear business strategy on how to get there.

Moving your business to the cloud
Moving your business to the cloud

With most businesses looking to move their applications to the cloud, this is usually because of outdated, antiquated processes and technology infrastructure that fails to meet the core business requirements.

How do I rescue a failing digital transformation project?
How do I rescue a failing digital transformation project?

A staggering 84% of digital transformation projects fail. The main reason for such a high rate of failure is because such projects are being led by a clear vision or strategy.

We need to use business data better within our organisation
We need to use business data better within our organisation

Reflecting on our Digital Leader’s Summit, 82% of respondents said they could not get clear access to their business data. The reason for not being able to access and read business data is due to there being no clear data strategy within the organisation.

How do I effectively manage business change and transformation?
How do I effectively manage business change and transformation?

Many organisations who embark on a change or transformation programme, whether that’s implementing a new CRM or ERP system right through to moving the business to the cloud, fail to manage these programmes effectively.

How do I enable a 24/7 student experience?
How do I enable a 24/7 student experience?

Students need and want to be able to do things in their own time. The rise of the digital age has allowed them to do this in every aspect of their life, so they expect the same from universities.

How can my organisation move to the cloud?
How can my organisation move to the cloud?

Many membership organisations have a whole host of legacy systems that aren’t efficient and don’t communicate. This is a huge hurdle for those organisations with big growth aspirations, and so, moving their technology estate to the cloud can remove that hurdle from many perspectives.

How to re-engage lapsed donors?
How to re-engage lapsed donors?

Recruiting donors takes a lot of time and effort and retaining them is crucial to the success of the organisation.

How do I enable remote working
How do I enable remote working

Not for profit organisations are typically lagging in enabling remote working due to costly legacy systems that do not support it and the lack of resources available to implement it.

How do I improve the student experience for higher education?
How do I improve the student experience for higher education?

Student expectations are becoming more and more demanding and as technology plays an important role in society, higher education institutes are continually looking at ways to enhance the student experience.

How to engage members
How to engage members

Membership organisations are under considerable amounts of pressure to stay relevant and continually engage their members.

How do I improve operational efficiency in higher education
How do I improve operational efficiency in higher education

Improving operational efficiency is key to cutting costs. Yet it is also crucial to enabling staff to focus on high-value tasks that make a real difference to students.

I need to replace my CRM system
I need to replace my CRM system

Many large organisations have had a CRM in place for many years, and when it is no longer meeting business requirements, naturally, businesses think they need a replacement and once implemented, the current challenges will disappear.

How do I replace my student record system?
How do I replace my student record system?

The average student record system lifecycle is typically around 15 years old with a lot of antiquated manual processes running in the background.

I need to replace our core ERP and CRM systems
I need to replace our core ERP and CRM systems

When a business needs to replace their core ERP or CRM systems, typically, there is a lot of legacy, outdated systems which have been in use for a long time.

How cyber security can be improved for not-for-profit organisations
How cyber security can be improved for not-for-profit organisations

Every organisation is vulnerable to cyber threats; as the saying goes, every organisation will be hacked or has already been hacked.

I need to replace my not-for-profit CRM
I need to replace my not-for-profit CRM

Many not-for-profit organisations have a CRM that has been in place for many years. When it is coming to the end of its life, it’s natural to embark on a project for procuring and implementing a new CRM system.

We have inefficient business processes
We have inefficient business processes

The most common reason businesses have a host of inefficient business processes is down to the reason ‘we’ve always done it this way’. Technology is evolving to help businesses cater for the demands of their customers, so not leveraging it will almost certainly hinder your performance.

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