How to make your next renewal process the best yet.

We all need to be looking at ourselves differently and understand how we can make simple changes to deliver value back to our customers.

“The only thing that should remain constant is change”

The experience you deliver to your members is what defines the value you bring and ultimately how successful your next renewals process will be.

In this webinar we’ll consider where you can start to drive better experience and engagement in order to make that next renewal process your best yet:

  • Why change?
  • Myth busting
  • What’s the cost of doing nothing?
  • Optimising activities
  • How to get started
  • Next steps
Key takeaways:
  • Starting the conversation about change
  • Understanding the risks of doing nothing
  • Identifying the right outcomes to improve


Janine Chasemer

Executive Consultant


09:30 - 10:30

Doing things differently for your Members.